Shipping and Delivery Policy

Overview

At Mokshaverse.com, we offer a range of printable activity sheets and other digital products. As our products are delivered digitally, there is no physical shipping involved. Please read our Shipping and Delivery Policy carefully for information on how you will receive your purchases. We will soon start our

Digital Product Delivery

  1. Immediate Access:
    • Once your payment is successfully processed, you will receive immediate access to the purchased digital products. A download link will be provided on the order confirmation page and sent to your registered email address.
  2. Email Confirmation:
    • You will receive an email containing your purchase details and a link to download the files. If you do not receive this email within a few minutes of placing your order, please check your spam or junk folder. If the email is not there, do not panic, please contact our support team at hello@mokshaverse.com along with the transaction details. The response may sometimes take time but we will definitely come back and if the transaction has taken place in our account, you will for sure get the product.
  3. Download Limit:
    • Each digital product purchased from Mokshaverse.com comes with a single-time download. We recommend downloading and backing up your files as soon as possible. If you encounter any issues with downloading, please reach out to our support team for assistance.

Accessing Your Products

  1. Digital Files:
    • Our digital products are provided in common formats, generally PDF and MP3. Ensure you have the appropriate software to open and use these files.
  2. Non-Transferable:
    • The download links provided are for personal use only and cannot be shared or transferred. By purchasing, you agree to use the digital products solely for personal, non-commercial purposes.

Issues and Assistance

  1. Technical Difficulties:
    • If you experience any issues accessing or downloading your purchased files, please contact us at hello@mokshaverse.com. Our team is available to assist you and ensure you receive your products as intended.
  2. File Replacement:
    • In the event of a file corruption or technical error, we will provide a replacement file at no additional charge.

Changes to This Policy

Mokshaverse reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting to our website.